Shipping, Refund and Returns Policy

Order Processing

Our orders are processed and shipped within 24-48 hours (Monday to Friday) after the prescription is approved.

Order Delivery

Pharmacy sends the orders via a courier and tracking number is added to the order. Delivery takes between 2-5 days.

Refund and Returns

Prescription treatments are non-refundable and cannot be returned. If you have any concerns or inquiries regarding your subscription, please don’t hesitate to contact our support team at support@riizeup.com, or by chat on our website.